Privacy Policy

By using our website, you agree to this Privacy Policy and its terms. Non-essential cookies — including analytics and session recording — are only set after you explicitly accept them via our cookie banner. You can change or withdraw that consent at any time (see “Analytics and session recording” below).

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time from your profile page at our website or by sending us an email.

We use the information we collect in various ways, including to: provide, operate, and maintain our website; improve, personalize, and expand our website; understand and analyze how you use our website; develop new products, services, features, and functionality; communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes; send you emails; find and prevent fraud.

patchwerk.dev follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

patchwerk.dev uses two categories of cookies. Essential cookies are required for the site to function — for example, keeping you signed in to your account and your dashboard. These are always active because the site cannot work without them. Non-essential cookies (analytics and session recording, described below) are only set once you accept them via the cookie banner. You can disable cookies through your browser settings at any time.

With your consent, we use PostHog to understand how visitors use Patchwerk so we can improve it. This includes product analytics (pages visited, features used, and similar interaction events) and, where enabled, session recording (a replay of interactions such as clicks and navigation, with input fields masked by default).

No analytics or session recording data is collected — and no analytics cookies are stored — until you accept via our cookie banner. If you decline, none of this runs. You can change or withdraw your consent at any time using the cookie settings link at the bottom of this page; declining or withdrawing stops all analytics collection going forward.

In the Patchwerk desktop app, product analytics is off by default and opt-in via Settings → Privacy. When you enable it and are signed in, these usage events (for example, which features you use and plugin export outcomes) are associated with your account so we can support you and improve reliability. We never collect your audio or project contents. Crash reports remain anonymous.

PostHog acts as our data processor. For details on how PostHog handles data, see PostHog's own privacy policy.

Patchwerk's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Under the CCPA, among other rights, California consumers have the right to: request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers; request that a business delete any personal data about the consumer that a business has collected; request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: the right to access — you have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification — you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure — you have the right to request that we erase your personal data, under certain conditions. The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions. The right to data portability — you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Patchwerk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.